Archive | Management

SME Outlook

Trends to fast track your business in 2018

The rate at which new trends appear and influence the way we live has become astounding. The last decade, with its countless technological advances, has signalled a move into the internet shop, a faster pace in most spheres of day-to-day life and the importance placed on providing more convenient, time-efficient solutions. (more…)

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woman listening to gossip

The silent secret to good leadership

Leaders who listen – truly listen – are those who demonstrate respect, care and humility. So why is it that listening is one of the top characteristics commonly lacking in leadership? Could it be that because we communicate every day, we unconsciously believe that we are good at it? (more…)

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How to collect debts (and keep your customers)

Ensure healthy cash flow as well as long-term loyalty. Debt collection is a painful but necessary function. And while slow-paying customers place enormous pressure on your cash flow, you stand a very real chance of losing them as customers forever if you, or your accounts team, handle the matter badly. (more…)

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Mind the entrepreneurial gender gap

According to the latest WEF gender gap report, while all world regions record a narrower overall gender gap than they did 11 years ago, South Africa has slipped backwards, falling from 18th place in 2006 to 19th in 2017. On the score of Economic participation and opportunity, the country has slipped ten places from 79th to 89th. “This should […]

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